Our Process

New flooring is a significant investment in your home and we here to guide you through this process and help you get the most value for your investment.

1.

Stop in to Superior Floors and meet Cheryl and her team. We will welcome you with open arms to our well-merchandised showroom which showcases striking hardwood, beautiful carpet, luxury vinyl plank, laminate, tile, stone and cabinetry. We are happy to answer any questions educate you about out products to help your flooring or remodel project move along as smooth as possible.

2.

Before we can help you select a specific product, we will want to ask you a few questions about your lifestyle, taste and budget so we can help you find the right products. Feel free to bring in photos or magazine pictures of things you like or photos of your home- things you are trying to match!

3.

Select a few flooring options and take samples home! We always recommend taking a few choices home to see if they work your decor and your lighting, and you can envision them being part of your home. Once you have found your perfect choice we will arrange to measure your space so that we can provide you with an estimate to complete your project. Keep in mind it may take a few visits to find that perfect floor.

4.

One of our flooring consultants will come out and measure and discuss the scope of the project. We will find out more about what you are looking for and may have additional suggestions. In some cases we will need to discuss with installation specialists while we estimate the pricing for the product and installation of your flooring.

5.

We then will send you an estimate and answer any questions discussed at your measure. We will then approximate how long it will take to order the product, the installation process and forecast a timeframe. By this time we will probably have discussed the job with some of our installation specialists and will discuss any details regarding trims, baseboard or product. You will then be asked to finalize your product decisions and with a 50% deposit we will order the
product and work on scheduling your job. We will keep in touch as the product comes in and the date gets set in stone.

6.

We will ask that you move valuables and loose items off from all of the furniture, empty drawers and closets for easy navigation of the installation area. We don’t want anything to get damaged while our installers move your furnishings. We also ask that you disconnect any appliances or electronics. If necessary, we will recommend any additional subcontractors needed for instance a plumber for reconnecting kitchen appliances or re-installing toilets. During installation, you should expect there to be some mess. Our crews will clean as best they can, but depending on the work done there will be need to be some extra dusting or cleaning for a few days. We will advise you about any special factors for installation, such as any time you may need to spend out of the home and off your floors.

7.

When the installation is complete, we will email you the final invoice along with the warranty information on your products. We ask that you settle your balance with us as soon as possible. If you have any questions about the product or maintenance, please don’t hesitate to call us. We would love to get photos of the finished work for our website gallery and may reach out to arrange for a photographer to come to your house or ask you to submit a review for Yelp and Angie’s list.

Phone

760.436.0900

Address

579 Westlake Street, Encinitas, CA 92024

Hours

 Mon-Thu 9am-5:30pm F 9am-5pm Sat 10am-4pm

License

1041901

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